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Terms of Service

Last updated: January 1, 2024  |  Effective date: January 1, 2024

Please read carefully. By engaging our services or using our website, you agree to these Terms of Service. If you do not agree, please do not use our services.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and MV GLOBAL LLC ("Company," "we," "us," or "our"), a limited liability company registered in the United States. These Terms govern your use of our website at mvglobalco.com and any services we provide.

2. Services

MV GLOBAL LLC provides the following services:

  • Mobile application development (iOS and Android)
  • Website design and development
  • E-commerce store development and configuration
  • Custom software system development
  • Cloud infrastructure and DevOps services
  • AI integration and digital strategy consulting
  • Ongoing maintenance and support

Specific deliverables, timelines, and pricing for each project are defined in individual Service Agreements or Statements of Work ("SOW") signed by both parties.

3. Project Agreements & Scope

All projects require a written agreement (SOW or contract) outlining the scope of work, deliverables, timeline, and payment schedule. Work outside the agreed scope will be subject to a change order process and additional fees.

4. Payment Terms

4.1 Pricing

Project pricing is quoted individually based on scope, complexity, and timeline. All prices are in US Dollars (USD) unless otherwise stated.

4.2 Payment Schedule

Standard payment terms are as follows unless agreed otherwise in writing:

  • 50% deposit required before work begins
  • 25% due at project midpoint milestone
  • 25% due upon project completion and delivery

4.3 Late Payments

Invoices not paid within 15 days of the due date may incur a late fee of 1.5% per month on the outstanding balance. We reserve the right to pause work on any project with overdue payments.

4.4 Payment Methods

We accept payments via bank transfer (ACH/wire), credit/debit card (processed securely through Stripe), and other methods agreed upon in writing.

5. Intellectual Property

5.1 Client Ownership

Upon receipt of full payment, the Client shall own all intellectual property rights in the final deliverables created specifically for the Client, including source code, designs, and documentation.

5.2 Company's Rights

We retain ownership of pre-existing tools, frameworks, libraries, and methodologies used in developing deliverables. We grant the Client a perpetual, non-exclusive license to use these components as part of the deliverables.

5.3 Portfolio Rights

Unless otherwise agreed in writing, we reserve the right to display the project in our portfolio and reference the Client as a customer for marketing purposes.

6. Confidentiality

Both parties agree to keep confidential any proprietary, sensitive, or non-public information disclosed during the project. This obligation survives the termination of any service agreement for a period of two (2) years. A formal Non-Disclosure Agreement (NDA) may be signed upon request.

7. Client Responsibilities

To ensure successful project delivery, the Client agrees to:

  • Provide timely feedback and approvals within agreed timeframes
  • Supply all necessary content, assets, and access credentials promptly
  • Designate a point of contact with authority to make project decisions
  • Inform us of any changes to project requirements promptly
  • Ensure all content provided is legally owned or licensed by the Client

8. Warranties & Representations

MV GLOBAL LLC warrants that:

  • Services will be performed professionally and in accordance with industry standards
  • Deliverables will substantially conform to the agreed specifications
  • We have the right to provide the services and grant the licenses described herein

We provide a 30-day warranty period after delivery during which we will fix bugs and errors at no additional cost. This warranty does not cover issues caused by Client modifications or third-party changes.

9. Limitation of Liability

To the maximum extent permitted by law, MV GLOBAL LLC's total liability for any claim arising from or related to our services shall not exceed the total amount paid by the Client in the three (3) months preceding the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

10. Indemnification

You agree to indemnify and hold harmless MV GLOBAL LLC, its officers, employees, and agents from any claims, damages, or expenses arising from: (a) your use of our services; (b) content or materials you provide; (c) your violation of these Terms; or (d) your infringement of any third-party rights.

11. Termination

Either party may terminate a project agreement with 30 days written notice. Upon termination:

  • The Client shall pay for all work completed up to the termination date
  • We will deliver all completed work to the Client
  • Deposits paid for work not yet started may be refunded at our discretion

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration in accordance with the American Arbitration Association rules.

13. Modifications to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via email or posted prominently on our website. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

14. Entire Agreement

These Terms, together with any signed Service Agreements or Statements of Work, constitute the entire agreement between the parties and supersede all prior discussions, representations, and agreements.

15. Contact Us

For questions about these Terms of Service, please contact:

  • Company: MV GLOBAL LLC
  • Email: info@mvglobalco.com
  • Website: mvglobalco.com

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